1. Position: General Manager
Niraamaya Retreats is seeking General Managers at properties across India who are truly passionate about Hotel Operations and delivering service excellence with the right strategies for profit maximization. As one of India's best luxury wellness brand, we set the standard for rare and special luxury services and delightful experiences.
- Comprehensive knowledge and experience in Hotel Operations
- Managing the Guest Experience
- Business Strategy Development & Execution
- Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction
- Introduces New Market trends and using diverse In-house sales strategies
- Serves as a passionate brand advocate and verifies that the brand attributes and intent shine through in the guest experience
- Hotel Pre-opening experience desired
- Must be able to manage Owner Relations
- Builds strong rapport with property owners through proactive and on-going communication
- Updating owners with new business initiatives and Guest Experiences
- Provides owners with in-depth analysis of property performance, incorporating Guest, financial and forecast business data
2.Position: Front Office Manager
Niraamaya Retreats is seeking young and dedicated Front Office Manager to supervise the Front Office Teams at properties across India. A truly passionate leader who can focus on continuous improvements, increasing guest satisfaction, maximizing profitability and increasing guest satisfaction.
What are we looking for?
- A degree or diploma in Hotel Management or equivalent
- High level of IT proficiency
- Experience in managing people and developing people
- Ability to maintain complete knowledge of hotel and its guidelines
- Excellent leadership, interpersonal and communication skills in English
- Ability to oversee the entire Front Office operations
- Ensure that the FO department operates with a sales attitude and promotes brand loyalty
- Must be familiar with Property Management Systems